You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
1. In these conditions:
'The Company' means Larry O'Keeffe Furniture
'goods and equipment' means the goods and/or equipment to which this document relates.
'purchaser' means the customer purchasing the said goods and equipment.
These Conditions contain the entire bargain between the Company and the Purchaser and in the case of any inconsistency these conditions shall prevail. These Conditions shall apply except as may be expressly agreed by the Company in writing. Any concession or waiver made by the Company at any time shall not prejudice the exercise of its rights hereunder. Nothing contained in these Conditions shall impart any obligation on the part of the Company to sell other goods and equipment to the Purchaser.
2. Passing of Risk and Title:
(a) The risk of all goods and equipment shall pass to the Purchaser upon collection or delivery of the same in accordance with the terms hereof to the Purchaser or its agents or other person to whom the Purchaser has authorised delivery of the same and the Company shall have no responsibility in respect of the said goods and equipment thereafter and accordingly the Purchaser should insure the same thereafter against such risks as it considers appropriate.
All goods and equipment supplied are subject to the Company's prices ruling at the date of despatched to the Purchaser, unless otherwise agreed in writing by the parties at the date of Order/Acceptance. Where applicable Value Added Tax will be applied in accordance with Republic of Ireland legislation in force at the tax point date.
Unless otherwise specifically agreed in writing by the parties all prices excludes carriage insurance and packing charges will be charged to the Purchaser.
4. Jurisdiction and Arbitration:
These Conditions shall be interpreted exclusively and according to the law of the Republic of Ireland and the Purchaser hereby accepts the jurisdiction of such Courts as the Company may nominate for the purpose or any action arising out of this Contract.
5. Cancellation and Returns:
(a) An order may be cancelled by giving us notice of cancellation within 30 days of the date of delivery. Such notice may be given by fax, email or by letter to the number or address as shown on this site. If the cancellation is because of any problems with the goods, please notify us of the problem at the time of cancellation.
(b) On cancelling your order for any reason, you must return the goods to us at your cost unless the goods are being returned because they are faulty or incorrect. If this is the case we will meet the cost of return, which will be organised by ourselves.
6. While we make every effort to ensure that the goods shown on our website are currently available at the price shown on the website, we cannot guarantee that this will always be the case. If goods you have ordered online are unavailable at the price or conditions shown, you will be notified as soon as possible. If a pricing error is made on our Website or in the ordering process we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. Your order will be cancelled and no payment will be taken from you if we cannot get in contact with you to notify you of the error.